SHIPPING & RETURNS
Thank you for visiting Altered Apparel.
The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time;
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or National British holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Within Mainland UK - package and delivery is £3.99 and free on orders above £100 - ROW is dependant on weight, and will be calculated at the checkout.
We deliver Worldwide - Please select at the Checkout
Return & Exchange Policy
If you are not 100% satisfied with your purchase, you can return the product and get a full refund minus the delivery cost. If your item is faulty, you will receive a full refund including delivery cost once the item has been returned to us.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must still have the swing tag locked and in place on the garment/item you purchased and be in the same condition you received it and in the original packaging.
Please keep the receipt.
If you have any questions regarding our breastfeeding clothing please take a look at our Frequently asked questions.
If you would like to return your item please include; your name, date of purchase and order number - please send it to
FAO Returns Lex Ward
5 Holywell Close